Terms and Conditions
This website is owned and operated by AngelFace Laser Clinic, registered legally as 2628188 ONTARIO INC. These Terms, last updated in March of 2023 set forth the terms and conditions under which you may use our website and services as offered by us. This website offers visitors information regarding treatments offered by medical professionals at AngelFace Laser Clinic. The information on this website is provided for informational purposes only and is not intended to be a substitute for professional medical advice, diagnosis, or treatment. By accessing or using the website of our service, you approve that you have read, understood, and agree to be bound by these Terms.
Age and Legal Authority
In order to use our website and/or receive our services, you must be at least 19 years of age, or of the legal age of majority in your jurisdiction, and possess the legal authority, right and freedom to enter into these Terms as a binding agreement. You are not allowed to use this website and/or receive services if doing so is prohibited in your country or under any law or regulation applicable to you.
Commitment to Buy
When buying an item or a service, you agree that: (i) you are responsible for reading the full item or service listing before making a commitment to buy it: (ii) you enter into a legally binding contract to purchase an item when you commit to buy an item or service and you complete the check-out payment process.
Pricing and Fees
The prices we charge for using our services are listed on the website. We reserve the right to change our prices for products displayed at any time, and to correct pricing errors that may inadvertently occur. Additional information about pricing and sales tax is available on the payments page. The fee for the services and any other charges you may incur in connection with your use of the service, such as taxes and possible transaction fees, will be charged to your payment method.
We understand that unforeseen circumstances may arise, and you may need to cancel or reschedule your appointment at AngelFace Laser Clinic. We kindly ask that you provide us with at least 24 hours' notice for any cancellations or rescheduling requests. If you fail to provide us with at least 24 hours' notice or do not show up for your scheduled appointment, a cancellation penalty fee of 50 Canadian Dollars will be required. This fee is non-refundable and non-transferable.
To cancel or reschedule your appointment, please call us at least 24 hours before your scheduled appointment time. If you need to cancel outside of our business hours, you may leave a message on our voicemail or send an email to firstname.lastname@example.org. We understand that emergencies can happen, and we will take these on a case-by-case basis. However, we appreciate your understanding and cooperation with our cancellation policy, as it helps us ensure the availability of our services to all of our clients.
Returns and Refunds
For any undamaged product, simply return it with its included accessories and packaging along with the original receipt (or gift receipt) within 14 days of the date you receive the product, and we will exchange it or offer a refund based upon the original payment method. For services we offer refunds for sessions which have not taken place yet. In case of package deals the remainder of the full package must be refunded and individual refunds for services are not provided. In addition, please note the following: (i) Products and services can be returned only in the country in which they were originally purchased. (ii) Refunds are handled and processed through the method used for the original payment. For in person refunds the client is required to book an appointment to receive the refund in the clinic location.
We may, without prior notice, change the services; stop providing the services or any features of the services we offer; or create limits for the services. We may permanently or temporarily terminate or suspend access to the services without notice and liability for any reason, or for no reason.
When we receive a valid warranty claim for a product purchased from us, we will either repair the relevant defect or replace the product. If we are unable to repair or replace the product within a reasonable time, the customer will be entitled to a full refund upon the prompt return of the product to us. We will pay for shipment of repaired or replaced products to customer and customer will be responsible for return shipment of the product to us.
The Service and all materials therein or transferred thereby, including, without limitation, software, images, text, graphics, logos, patents, trademarks, service marks, copyrights, photographs, audio, videos, music and all Intellectual Property Rights related thereto, are the exclusive property of AngelFace Laser Clinic. Except as explicitly provided herein, nothing in these Terms shall be deemed to create a license in or under any such Intellectual Property Rights, and you agree not to sell, license, rent, modify, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit or create derivative works thereof.
Account Termination Policy
We may permanently or temporarily terminate or suspend your access to the service without notice and liability for any reason, including if in our sole determination you violate any provision of these Terms or any applicable law or regulations. You may discontinue use and request to cancel your account and/or any services at any time. Notwithstanding anything to the contrary in the foregoing, with respect to automatically-renewed subscriptions to paid services, such subscriptions will be discontinued only upon the expiration of the respective period for which you have already made payment.
You agree to indemnify and hold AngelFace Laser Clinic harmless from any demands, loss, liability, claims or expenses (including attorneys’ fees), made against them by any third party due to, or arising out of, or in connection with your use of the website or any of the services offered on the website.
To the maximum extent permitted by applicable law, AngelFace Laser Clinic assumes no liability or responsibility for any (i) errors, mistakes, or inaccuracies of content; (ii) personal injury or property damage, of any nature whatsoever, resulting from your access to or use of our service; and (iii) any unauthorized access to or use of our secure servers and/or any and all personal information stored therein.
We reserve the right to modify these terms from time to time at our sole discretion. Therefore, you should review these page periodically. When we change the Terms in a material manner, we will notify you that material changes have been made to the Terms. Your continued use of the Website or our service after any such change constitutes your acceptance of the new Terms. If you do not agree to any of these terms or any future version of the Terms, do not use or access (or continue to access) the website or the service.
If you need to contact us for any reason, please use the email address or phone number provided above during our operating hours. We will make every effort to respond to your inquiry within 24 hours, or the next business day if your inquiry is received outside of our operating hours. Please note that the email address and phone number provided are for customer support inquiries only. If you have a medical emergency, please contact your local emergency services or go to the nearest emergency room.
Please do not use our customer support contact information for any unsolicited marketing or promotional activities. Any such activities will be considered a violation of our terms and conditions and may result in legal action. We reserve the right to block any individual or entity that engages in such activities from contacting us in the future.
By using our customer support contact information, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.
Operating hours: Monday to Friday from 11:00am to 6:00pm Eastern Standard Time by appointment only.